Dobby Platform
Dobby is an all-in-one platform for coffee companies that streamlines service, sales, and operations through automation and real-time data—boosting efficiency, collaboration, and profitability.
Features
Key Features of the Dobby Platform
IoT-Enabled Machine Monitoring
Track detailed machine data, including usage patterns and performance metrics.
Receive automated alerts for predictive maintenance, preventing costly repairs.
Reduce unscheduled service calls with proactive issue resolution.
Data Usage
Stats
Consumption
Streamlined Service Management
Use automated ticketing to assign tasks efficiently and reduce response times.
Leverage drag-and-drop Kanban boards for visual task management and workload balancing.
Access detailed service histories to improve first-time fix rates and reduce repeat visits.
Automated Ticketing
Kanban
Integrated Warehouse and Inventory Management
Maintain accurate stock levels to ensure technicians always have the parts they need.
Simplify reordering with ERP-integrated inventory management.
Reduce wastage and costs with better inventory forecasting.
Stock levels
Hardware-Free Payment Solutions
Enable payments via Apple Pay, Google Pay, and other digital wallets without requiring additional hardware.
Reduce transaction fees and simplify financial reporting.
Offer a seamless, modern payment experience to boost customer satisfaction.
Seamless Payments
Advanced Reporting and Analytics
Track technician performance, service profitability, and customer satisfaction.
Use predictive analytics to forecast operational needs and plan for growth.
Monitor KPIs in real-time with customizable dashboards tailored to your business goals.
Analytics
E-Commerce Integration
Provide customers with an easy way to reorder supplies or purchase add-ons.
Set up employee benefit pricing to incentivize internal sales
Expand your reach with multi-language and multi-region capabilities.
E-Commerce
Why Choose Dobby?
Streamline, Scale, and Succeed with Confidence
End-to-End Integration
Dobby replaces fragmented systems with a unified platform that brings service, sales, and operations together. From ticketing to payments, our tools ensure a seamless flow of information across your entire organization.
Scalable for Your Business
Whether you manage a regional operation or a global enterprise, Dobby grows with your business. Our API-driven architecture and modular features adapt to your needs, ensuring long-term value.
Data-Driven Decisions
Dobby’s predictive insights empower you to make smarter decisions, optimize resources, and stay ahead of potential challenges.
Ready to revolutionizeyour operations?
The Dobby platform helps you reduce inefficiencies, deliver exceptional customer experiences, and drive profitability with the tools you need—all in one place.