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Built to Scale with You

A flexible approach that supports growth without adding complexity.

Sales Plan

Manage agreements, track consumption & grow revenue

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  • Manage agreements, track consumption & grow revenue
  • Cloud dashboard with real-time KPIs
  • Corporate & End User management
  • Location & machine fleet overview
  • Coffee agreement management
  • Cup consumption tracking & reports
  • Calculate Offer pricing tool
  • Sales team & pipeline management
  • Agreement templates & settings

Most popular

Service Plan

Machine service: roles, tickets & field workflows

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  • Machine service: roles, tickets & field workflows
  • Everything in Sales plan, plus:
  • Service task creation & assignment
  • Visual task board (Kanban overview)
  • Recurring service plan scheduling
  • Automated maintenance generator
  • Warehouse & spare parts inventory
  • Technician & supervisor management
  • Machine notifications & alerts
  • Customer review tracking

Webshop Plan

Turn your machines into a self-serve revenue source

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  • Turn your machines into a self-serve revenue source
  • Everything in Service plan, plus:
  • Custom roles & granular permissions
  • Multi-language support
  • Advanced report customization
  • Cost of Product tracking
  • Email template editor
  • Terms & Conditions management
  • User tags & segmentation
  • Visit purpose analytics

What You Get

What’s Included in Every Plan

Comprehensive Onboarding

We’ll guide you through the complete setup process, step by step. Everything will be configured correctly so you don’t miss a thing. By the end, you’ll be fully ready to start using the platform with confidence.

Our team is here for you every step of the way, ready to assist with any questions or issues. You’ll have reliable support whenever you need it to keep operations running smoothly.
The platform is continuously improved with new features and enhancements. You’ll always have access to the latest tools and improvements without any disruption to your workflow.
Connect the platform effortlessly with your existing systems and tools. Everything works together smoothly, so you can focus on your operations without worrying about compatibility.

Start Your Coffee Operations Magic

The Dobby platform helps you reduce inefficiencies, deliver exceptional customer experiences, and drive profitability with the tools you need—all in one place.

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FAQ

Answers to common questions about Dobby Plans

Feedback is collected through short rating requests sent automatically after a service is completed.

Yes. Teams can respond directly to customers using two-way messaging and track resolution status in one place.

Yes. Satisfaction scores are visible in the dashboard, making it easy to monitor trends and performance over time.

Yes. Identifying and resolving issues early helps maintain strong customer relationships and reduce churn.

Yes. One-tap rating surveys are designed to be fast and unobtrusive, encouraging high response rates.

Yes. One-tap rating surveys are designed to be fast and unobtrusive, encouraging high response rates.