Automate & Simplify Your Coffee Operations
Dobby is an all-in-one platform for coffee companies that streamlines service, sales, and operations through automation and real-time data—boosting efficiency, collaboration, and profitability.
Features
Everything You Need to Streamline Service and Sales
Automate Your Service Desk
Stop manually handling service tickets and create more efficient workflows.
Automated Ticket Creation
Say goodbye to manual data entry.
Quick Routing of Technicians
The right technician is dispatched to the right job, at the right time.
Routing
Tickets
Optimise Technician Workflows
Streamline technician schedules and boost efficiency.
Route Optimisation
Minimise travel, maximise productivity.
Real-time Updates
Keep technicians informed with the latest job details.
Technicians Route
Tasks
Connect Equipment for Smarter Service
Real-time Machine Insights
Monitor usage and maintenance status.
Proactive Maintenance
Stay ahead of issues to prevent downtime.
Machine Insights
B2B Webshop Made for Coffee
Easy Ordering
Your customers can buy and reorder consumables with ease.
Subscription Options
Automate reorders and subscription models for recurring sales.
Customised for Coffee Businesses
Built specifically to meet the unique needs of the coffee industry.
Customisable Webshop
What We Offer
Everything You Need to Run Smarter, Faster, and Better
QR Connection
Instant access to machine details with a simple scan.
Mobile Application
All your service and sales tools, right at your fingertips.
Ticket Automation
Auto-create and assign service tickets in real time.
Route Planning
Smart route planning for faster, more efficient service.
Feedback Surveys
Easily capture customer feedback for better service.
Why Dobby?
Built to Simplify, Scale, and Supercharge Your Operations
- Increase Efficiency
- Boost Customer Satisfaction
- Improve Profitability
- Scalable Solution
Any Query? We Got You Covered!
FAQ’s
How does Dobby help improve service efficiency for coffee and vending businesses?
What is Dobby and who is it designed for?
Dobby is the all-in-one platform for coffee and vending operators, designed to simplify operations, increase uptime, and boost growth.
How does Dobby integrate with coffee and vending machines?
Through IoT integration, Dobby connects to machines, enabling real-time monitoring, performance tracking, and proactive maintenance for uninterrupted service.
Is Dobby compatible with existing service workflows?
Yes — Dobby integrates seamlessly with your current processes and tools, enhancing them with automation, real-time data, and improved coordination.
Can I track technicians and service performance in real-time?
Absolutely. Dobby provides live dashboards showing technician locations, job progress, and key service metrics for better management and performance optimization.
How does Dobby support IoT-enabled operations?
Dobby’s IoT features deliver real-time machine data, predictive maintenance alerts, and remote monitoring, helping prevent breakdowns and optimize performance.
Contact Us
Just a Message Away!
