No More System Chaos
And Lost Communication
Streamline your coffee operations
and boost efficiency
The Only Platform Designed for Coffee Companies to Streamline Operations
At Dobby, we’re simplifying complexity. Our IoT-enabled platform transforms how service, sales, and operations teams work together, eliminating inefficiencies and improving customer experiences. By unifying disconnected workflows, Dobby ensures that every machine, every service visit, and every transaction works seamlessly to support your goals.
Stay Ahead of Operational Challenges with Data-Driven Solutions
Operational inefficiencies can create bottlenecks that impact performance and profitability. Here’s how Dobby helps you address challenges before they escalate:
Reduction in service costs by optimizing technician routes and minimizing unnecessary travel.
Boost customer retention rates with faster resolutions and better communication.
Improvement in response times through real-time monitoring and predictive maintenance.
Boost customer retention rates with faster resolutions and better communication.
Reduction in service costs by optimizing technician routes and minimizing unnecessary travel.
Improvement in response times through real-time monitoring and predictive maintenance.
Why Choose Dobby
Connected Platform?
Streamline Service Operations for Maximum Efficiency
Monitor machine history through IoT integration and automate ticketing via QR codes. One centralized ticketing system ensure faster resolution time, and helps the back office team stay on top of tasks.
Effortless Technician Scheduling and Routing
With real-time location tracking and optimized scheduling, send technicians to the right place at the right time, automatically. Minimize downtime and ensure faster service delivery.
Optimize Sales Processes with Data-Driven Insights
Get a clear view of your sales pipeline, customer P/Ls, improve team coordination, and convert more leads into sales. Dobby integrates everything to keep your sales on track and ensure clear forward communications.
Turn Your Data Into Actionable Insights for Growth
Collect and analyze business-critical data to improve decision-making. Track key performance metrics and continuously optimize operations for profitability and growth.
Improve Customer Experience with Seamless Communication
Keep customers informed with real-time updates and personalized service. Deliver faster resolutions and create stronger relationships by ensuring transparency and responsiveness.
Monitor machine history through IoT integration and automate ticketing via QR codes. One centralized ticketing system ensures faster resolution time, and helps the back office team stay on top of tasks.
With real-time location tracking and optimized scheduling, send technicians to the right place at the right time, automatically. Minimize downtime and ensure faster service delivery.
Get a clear view of your sales pipeline, customer P/Ls, improve team coordination, and convert more leads into sales. Dobby integrates everything to keep your sales on track and ensure clear forward communications.
Collect and analyze business-critical data to improve decision-making. Track key performance metrics and continuously optimize operations for profitability and growth.
Keep customers informed with real-time updates and personalized service. Deliver faster resolutions and create stronger relationships by ensuring transparency and responsiveness.
The Future of Coffee
and Vending Operations
Ready to improve efficiency and deliver better
experiences?
Operational inefficiencies can create bottlenecks that impact performance and profitability. Here’s how Dobby helps you address challenges before they escalate:
Connected Machines, Smarter
Service
Dobby provides businesses with the tools to predict maintenance needs, improve service outcomes, and enhance operational efficiency—all in one scalable platform.
Proactive Strategies for Sustainable
Growth
Change should work for your business, not against it. With YellowRock, you can anticipate challenges, streamline operations, and build lasting value for your customers and stakeholders.
All-in-One Management
From inventory tracking to customer relationship management, YellowRock consolidates your systems into one platform. Gain visibility into your entire operation and ensure every department works in sync.
Streamline Service Operations for Maximum Efficiency
Monitor machine history through IoT integration and automate ticketing via QR codes. One centralized ticketing system ensure faster resolution time, and helps the back office team stay on top of tasks.
Proactive Strategies for Sustainable Growth
Change should work for your business, not against it. With Dobby, you can anticipate challenges, streamline operations, and build lasting value for your customers and stakeholders.
All-in-One Management
From inventory tracking to customer relationship management, Dobby consolidates your systems into one platform. Gain visibility into your entire operation and ensure every department works in sync.
Real Results with
Dobby
Enhanced Efficiency for Coffee Roasters
Danish coffee company, Yellowbeard, used Dobby to improve service response times by 30%, reducing machine downtime for their customers and securing more long-term contracts.
“Dobby made it much easier to manage service requests and resolve issues quickly. We’ve seen a big increase in customer satisfaction and loyalty.”
Peter Randow, CEO, Yellowbeard
Streamlined Operations for Vending Businesses
A national vending machine operator reduced service costs by 20% by leveraging Dobby’s IoT monitoring and predictive analytics, enabling them to focus on expanding their market presence.
“With Dobby, we’re not just fixing issues—we’re preventing them from happening. It’s been a game-changer for our business.
“
Service Director, Vending Company”
Trusted by
Customers Worldwide
Dobby has transformed our service operations. By automating technician routing and streamlining communication, we've reduced downtime, improved first-time fix rates, and boosted profitability.
Peter Randow
CEO @ Yellowbeard
