# [Dobby.io - Coffee Service Operations Platform](https://dobby.io/) > Dobby helps coffee businesses automate service, sales, and operations with one connected platform built for coffee service teams. ## Quick Links * [Platform Overview](https://dobby.io/platform/) * [Plans & Pricing](https://dobby.io/plans/) * [Customer Cases](https://dobby.io/customer-cases/) * [Book a Demo](https://dobby.io/contact/) ## About Dobby From chaos to clarity: Dobby powers coffee businesses to run smarter by automating service, sales, and operations. It provides one system, one flow, and zero re-entry. Sales, service, finance, operations, and shop are connected end-to-end so data moves automatically and nothing falls between systems. ## Core Products * **[Sales CRM](https://dobby.io/sales-crm/):** Pipeline management to track and close more deals. * **[Invoice Management](https://dobby.io/invoice-customer-management/):** Streamlined billing and comprehensive customer records. * **[Warehouse Management](https://dobby.io/warehouse-management/):** Real-time inventory and stock control. ## Key Features & Tools * **Service Automation:** Stop manually handling service tickets and create more efficient workflows. Auto-create and assign service tickets in real time. * **Technician Efficiency & Route Planning:** Smart route planning for faster, more efficient service and optimized technician schedules. * **Smart Integrations:** Access real-time machine data and deliver proactive service. Fully integrated with your organization's tools including ERP, Payments, Manufacturers, and Logistics. * **Mobile App & QR Scan:** All your service and sales tools at your fingertips. Instant access to machine details with a simple QR scan. * **Integrated Webshop:** Make it easy for customers to buy, rebuy, or subscribe to consumables. * **Dobby Pay:** Integrated payment solutions. * **Customer Feedback:** Easily capture customer feedback through surveys to provide better service. ## Business Outcomes (Why Dobby?) * **Run:** Single source of truth, real-time visibility, smooth workflows, and team alignment. * **Optimize:** Efficiency gains, higher margins, automation lift, and predictability. * **Scale:** Manage more orders, drive faster expansion, ensure higher machine uptime, and maintain reliable SLAs. ## Trusted By Industry Leaders Dobby is trusted by leading coffee service groups including Hermelin, Bewleys, Verdi, Keisi, Selecta, Burger King, Lacava, Dankoff, and Yellowbeard. ## Contact Information * **Address:** Østersøvej 28A, Copenhagen * **Contact Page:** [Reach out to us](https://dobby.io/contact/) * **LinkedIn:** [Dobby on LinkedIn](https://www.linkedin.com/company/dobby-io/)